Terms and Conditions

Promotional Communications

Text messages: By providing your phone number, you consent to receiving text (SMS) messages from Greencare Clinics and its representatives. Receiving promotional texts is not a requirement for any purchase or service from Greencare Clinics. If your phone number changes or is deactivated, please update your information with our patient care team to prevent messages from being sent to the wrong recipient.

Opting out: You can opt out of receiving promotional texts from Greencare Clinics at any time by replying STOP to any message. However, you will continue to receive texts about consultation appointments and important clinic messages.

Opting in: You can opt back in to receive promotional texts at any time. 

Emails: By providing your email address, you consent to receive emails about our services and related information. You can opt out of promotional emails by following the unsubscribe instructions in the email.

Terms and conditions for the free consultation promotion (for new services only)

Promotion details: Greencare Clinics is pleased to offer complimentary initial consultations for our new services in men’s health, women’s health, and hair loss. Appointments for these new services must be booked online through the designated link during the promotional period (the link can be found on the men’s health, women’s health and hair loss pages). 

Eligibility: This offer is valid for patients booking their first consultation with Greencare Clinics for the specified new services (men’s health, women’s health and hair loss) during the promotional period, from 12:01 pm AEDT on 19th February 2025 to 11:59 pm AEDT on 31st of March 2025.

Duration: The introductory offer is active from 12:01 pm AEDT on 19th February 2025 until 11:59 pm AEDT on 31st of March 2025.

Non-transferable: This promotion is non-transferable, cannot be redeemed for cash, and cannot be combined with any other offers.

Appointment cancellation: Standard cancellation and rescheduling policies apply. If the appointment is canceled or rescheduled, the promotional offer may no longer be valid.

Limitation: One complimentary consultation per new patient. This promotion cannot be applied to subsequent or follow up consultations.

Changes and termination: Greencare Clinics reserves the right to modify or terminate this promotion at any time without prior notice. Any changes will not affect patients who have already booked an appointment under the promotion terms.

Compliance: By participating in this promotion, you agree to abide by these terms and conditions and to Greencare Clinics’ general terms of service, including compliance with Australian consumer law and privacy regulations.

User Generated Content

Responsibility: Greencare Clinics is not responsible for content posted by others on social media, including its accuracy, completeness, timeliness, legality, or quality.

Forum Participation: If you participate in Greencare Clinics owned social media accounts (Instagram & Facebook), you agree not to post any content that violates laws or third-party rights, including intellectual property rights, or that is unlawful, abusive, threatening, defamatory, or offensive.

Eligibility

You must be over 18 to access Greencare Clinics’ services within Australia.

To access our telehealth services, you must be located within Australia with a valid medicare or IHI number.  

Please ensure you review our Privacy Policy and bookings and patient consent, before booking your consultation.

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