We work with partner pharmacies that we may recommend you use to dispense any medication that a registered health practitioner prescribes you following your use of the Services.
We may recommend that you use a partner pharmacy as we have a good working relationship with those partner pharmacies and are aware of the stock that they hold from time to time. We may recommend a partner pharmacy to you based on the medication you are prescribed and your geographic location to facilitate timely delivery of your medication by that recommended pharmacy.
You are not required to use a partner pharmacy and you can, at any time, request that we provide you with a copy of your prescription for you to attend and present to any pharmacy of your choice. We cannot guarantee that your selected pharmacy will have your prescribed medication in stock, or be able to obtain and dispense your medication in a timely manner.
If your selected pharmacy requires that we provide a copy of any approval letters issued to the Greencare registered health practitioners, we may charge you an administration fee to collate the requested documents, redact all personal information of the registered health practitioner from the documents and deliver the documents to your selected pharmacy. We will notify you of the estimated administration fee prior to undertaking the work, if applicable.
Text messages: By providing your phone number, you consent to receiving text (SMS) messages from Greencare Clinics and its representatives. Receiving promotional texts is not a requirement for any purchase or service from Greencare Clinics. If your phone number changes or is deactivated, please update your information with our patient care team to prevent messages from being sent to the wrong recipient.
Opting out: You can opt out of receiving promotional texts from Greencare Clinics at any time by replying STOP to any message. However, you will continue to receive texts about consultation appointments and important clinic messages.
Opting in: You can opt back in to receive promotional texts at any time.
Emails: By providing your email address, you consent to receive emails about our services and related information. You can opt out of promotional emails by following the unsubscribe instructions in the email.
Responsibility: Greencare Clinics is not responsible for content posted by others on social media, including its accuracy, completeness, timeliness, legality, or quality.
Forum Participation: If you participate in Greencare Clinics owned social media accounts (Instagram & Facebook), you agree not to post any content that violates laws or third-party rights, including intellectual property rights, or that is unlawful, abusive, threatening, defamatory, or offensive.
You must be over 18 to access Greencare Clinics’ services within Australia.
To access our telehealth services, you must be located within Australia with a valid medicare or IHI number.
Please ensure you review our Privacy Policy and bookings and patient consent, before booking your consultation.
Promotion details:
Greencare Clinics is pleased to offer complimentary initial consultations for your family and friends. Appointments must be booked online through the designated promotional link during the promotional period.
Eligibility:
This offer is valid for patients booking their first consultation with Greencare Clinics for the specified services during the promotional period, from 12:01 pm AEST on 2nd June 2025 to 11:59 pm AEST on 31st August 2025. Patients must also provide a valid health summary to be eligible for the free consultation.
Duration:
The promotion is active from 12:01 pm AEST on 2nd June 2025 until 11:59 pm AEST on 31st of August 2025.
Non-transferable:
This promotion is non-transferable, cannot be redeemed for cash, and cannot be combined with any other offers or promotions.
Appointment cancellation:
Standard cancellation and rescheduling policies apply. If the appointment is canceled or rescheduled, the promotional offer may no longer be valid.
Limitation:
One complimentary consultation per new patient. This promotion cannot be applied to subsequent or follow-up consultations, and is only available for a limited number of appointments.
Changes and termination:
Greencare Clinics reserves the right to modify or terminate this promotion at any time without prior notice. Any changes will not affect patients who have already booked an appointment under the promotion terms.
Compliance:
By participating in this promotion, you agree to abide by these terms and conditions and to Greencare Clinics’ general terms of service, including compliance with Australian consumer law and privacy regulations.
Promotion Overview:
Greencare Clinics is offering complimentary initial consultations for existing Greencare patients for new appointments relating to Men’s Health, Women’s Health, Weight Management and Hair Loss. To redeem this offer, eligible existing patients must enter the provided, designated discount code at the time of booking during the promotional period.
Eligibility Criteria:
This offer is available to existing patients of Greencare who are booking their first consultation for Men’s Health, Women’s Health, Weight Management or Hair Loss services. Follow-up appointments and other services are not included.
Promotional Period:
The offer is valid for appointments booked by existing Greencare Clinics patients between 12:01am AEST on 10 July 2025 and 11:59pm AEST on 31 August 2025. All bookings must be made within this timeframe to qualify.
Non-Transferable & Not Redeemable for Cash:
This promotion is non-transferable, cannot be exchanged for cash or credit, and is not valid in conjunction with any other promotions or discounts.
Cancellations & Rescheduling:
Standard Greencare Clinics cancellation and rescheduling policies apply. If an appointment is cancelled or rescheduled, the complimentary offer may no longer apply.
Limitations:
Each Greencare patient may claim one complimentary initial consultation for either Men’s Health, Women’s Health, or Hair Loss during the promotional period. Limited appointments are available under this offer and will be allocated on a first-come, first-served basis.
Amendments or Termination:
Greencare Clinics reserves the right to amend, withdraw, or terminate this promotion at any time without prior notice. Any changes will not affect appointments already booked within the original promotional terms.
Compliance:
By booking under this promotion, patients accept these terms and conditions and agree to Greencare Clinics’ standard terms of service. Greencare Clinics complies with Australian healthcare advertising regulations, privacy laws, and consumer protection legislation.
Promotion Overview:
Greencare Clinics is offering $59 initial consultations exclusively for new patients. This applies to eligible patients booking their first Natural Health consultation during the promotional period.
Eligibility Criteria:
This promotion is open to individuals who have not previously had a consultation with Greencare Clinics. The offer applies to initial natural health consultations only. Follow-up appointments and other services are not included.
Promotional Period:
The offer is valid for appointments booked between 2:30pm AEST on 19 August 2025 and 11:59pm AEST on 31 August 2025. All bookings must be made within this timeframe to qualify.
Non-Transferable & Not Redeemable for Cash:
This promotion is non-transferable, cannot be redeemed for cash, and cannot be combined with any other offers or promotions.
Cancellations & Rescheduling:
Standard cancellation and rescheduling policies apply. If the appointment is cancelled or rescheduled, the promotional offer may no longer be valid.
Amendments or Termination:
Greencare Clinics reserves the right to amend, withdraw, or terminate this promotion at any time without prior notice. Any changes will not affect appointments already booked within the original promotional terms.
Compliance:
By booking under this promotion, patients accept these terms and conditions and agree to Greencare Clinics’ standard terms of service. Greencare Clinics complies with Australian healthcare advertising regulations, privacy laws, and consumer protection legislation.
From time to time, Greencare Clinics may run promotional offers to make our services more accessible. These offers are subject to the following general terms and conditions, unless otherwise specified on the dedicated promotion page:
1. Promotional Period
Most promotions will run for a defined period, typically one calendar month. The exact start and end dates will be clearly stated on the relevant promotional page. Bookings must be made within the stated promotional window to be eligible for the offer.
2. Booking Method
Promotions are valid only for bookings made through the dedicated online promotional booking page or link. Appointments booked via phone, email, third-party platforms, or other non-designated channels are not eligible for promotional pricing.
3. Eligibility
Promotional offers typically apply to new patients attending their initial consultation, unless otherwise stated. Specific eligibility criteria, such as consultation type or patient status (e.g. new vs. returning), will be outlined on the promotion page.
4. Non-Transferable and Not Redeemable for Cash
Promotional rates are non-transferable, cannot be exchanged for cash or credit, and may not be used in conjunction with other discounts, referral codes, or offers unless expressly noted.
5. Appointment Changes
If an appointment booked under a promotion is rescheduled or cancelled, Greencare’s standard policies will apply. We cannot guarantee the same promotional rate will remain available outside the original booking period.
6. Appointment Availability
Promotions are subject to appointment availability and may be limited to specific times, practitioners, or consultation types. Booking early is recommended to avoid disappointment.
7. Changes to Promotions
Greencare Clinics reserves the right to modify, suspend, or terminate any promotional offer at its discretion without prior notice. Bookings made before such changes will be honoured under the original terms.
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