Frequently Asked Questions

We are an exclusively online medical consultation service, connecting patients, doctors and nurses via telehealth appointments, making our service simple, discreet and efficient for all.

About Greencare Clinics

We are authentic, affordable and have a highly trained team of doctors and nurse practitioners who are experienced in treating a range of conditions.

Our practitioners recommended treatment options that they truly feel will benefit the patients’ condition. 


Plant Based Medication FAQs


The cost of medication varies depending on what the doctor prescribes for your condition. If you receive a prescription, the pharmacies we recommend have a price match guarantee so you know you will be charged the most competitive price compared to other pharmacies in Australia.

Medicare does not currently offer rebates for our services.

Our experienced practitioners will discuss your medical history including previous medications you have taken for the symptoms you are having a consultation for.

During your consultation you will have the opportunity to discuss the benefits and risks associated with alternative therapies if all other treatment methods have failed. You will be provided with a personalised treatment plan and encouraged to book a follow up appointment to assess your progress.


Plant Based Medication FAQs

After assessing your situation, our experienced practitioners will decide if treatment is required.

If you have any questions, please call our patient care team before your consultation on 1300 508 888. 

Plant Based Medication FAQs

After assessing your situation, if one of our nurse practitioners decide that treatment is required, a nurse practitioner has the same prescribing ability throughout Australia in the same way that a doctor can.

Our practitioners are here to support you and will look to prescribe the most appropriate medication to treat your condition. You can certainly discuss any medical preferences you may have, but any medications prescribed will strictly be done at the sole discretion of the practitioner’s professional opinion, if medication is in fact what is needed to treat your condition.

We make no guarantees as to what medication you will be prescribed or if you will be prescribed at all. Every patient’s needs are unique, and our clinicians will take your medical history and current health situation into consideration when deciding what treatment you will need.

Plant Based Medication FAQs

If you have been prescribed a schedule 8 medication, your script will expire after 6 months.

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If your practitioner decides that alternative therapies are the appropriate treatment method for your condition, an application to approve the medication for your situation will be made. 

Once the submission has been approved, your prescription will be sent directly to a pharmacy which specialises in alternative therapies.

Plant Based Medication FAQs

If you receive a prescription during your consultation, our patient care team will submit your prescription to one of the pharmacies we work with that has the product you require in stock and is closest to your location. Once the order has been received and processed by the pharmacy, it should arrive within 1-5 working days. 

The pharmacies we work with are located around Australia, we can either arrange for medication to be delivered to your door, or alternatively, we could also arrange for you to go to your local pharmacy to collect. 

Medical certificates can be provided at the request of the patient or the practitioner. To request a Medical Certificate please speak to your practitioner or email


Travelling with medication

It may be illegal to drive in Australia when taking some forms of medication to treat your condition.  

Your practitioner will discuss this with you during your consultation. 

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In Australia, each state or territory legislation is slightly different, and each has their own requirements. All medication needs to be dispensed and correctly labelled by a pharmacist/pharmacy, nurse practitioner or doctor.

The first thing to consider when travelling with medications, is to know the laws on different medications (particularly of alternative medicines) your country of transit has.

Some medications are still banned in many countries. Don’t put yourself at risk by taking chances; research before you leave, including contacting the country’s embassy or consulate for information, as well as the embassy or consulate of any transit countries.

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Our Women's Health Medical Expert

Kathleen Kuntz, MSN/NP

University of Pennsylvania BSN/MSN Nursing 2002 
Australia – AHPRA Registered Nurse with Nurse Practitioner
Specialisation in Obstetrics/Gynaecology/Sexual Health

Kathleen is an experienced Nurse Practitioner with a proven track record of assisting clients in finding relief through alternative plant based medications.

With over 25 years experience in women’s health, Kathleen has extensive experience in looking after female veterans who experience chronic pain, anxiety, PTSD and related insomnia (at unacceptably high rates); women experiencing chronic pain associated with endometriosis or other chronic pelvic pain syndromes; sexual health, vulvovaginal pain, pain with intercourse, and pain related to menopause.

After experiencing the positive effects plant based medicine had on patients in the USA, Kathleen undertook the training/education to become a certified cannabis prescriber. After moving to Canberra from the USA, Kathleen became an authorised prescriber in Australia. 

Kathleen is driven by her passion to help patients on their healthcare journey through alternative medication.