Patient Care

Our commitment to personalised and comprehensive care

At Greencare Clinics, our commitment to patient care is at the heart of everything we do. We believe that every individual deserves the highest level of care and attention when it comes to their health and well-being. 

Our dedicated team of healthcare professionals are passionate about providing personalised and comprehensive care.  We strive to create a warm and welcoming environment where patients feel comfortable discussing their concerns, asking questions, and actively participating in their healthcare decisions to ensure their journey to wellness is a positive one. 

When you book a telehealth appointment with the Greencare Clinics team, you can expect the following steps as part of your journey to wellness.

Book an appointment

Speak to our friendly patient care team on 1300 508 888 or conveniently book your appointment online

Receive a reminder call

Ahead of your scheduled consultation you will receive a reminder text and a phone call from one of our patient care team members. This call is an opportunity to ask any questions you may have in the lead up to your appointment. 

Connect with our practitioners

Private telehealth consultation with the practitioner via zoom or phone. 

Receive a follow up call

Following your appointment with the practitioner, you will receive a text message and a call from the patient care team to ensure you are satisfied with your consultation.

Prescription is sent to the pharmacy

If you receive a prescription during your consultation, your prescription will be sent to one of the number of pharmacies we work with based on your location.

Receive your prescription

The pharmacy will process your prescription, and your medication will be delivered to your door. 

Receive a follow up call

Once you have received your prescription, the Greencare Clinics patient care team will call you to follow up and see if you have any further questions about your medication, dosage or consult.

Ongoing check-in if required

During your appointment with the practitioner, you will be encouraged to make a follow up appointment in a month’s time so you can check in with the practitioner, ensure your medication is working correctly and provide an opportunity for you to ask any additional questions.

We ensure you are looked after at every step of your journey to wellness. The Greencare Clinics patient care team is available Monday – Friday from 9am – 5pm to answer any questions you may have.

Your form has been submitted and reviewed, our friendly team will be in touch.

Our Women's Health Medical Expert

Kathleen Kuntz, MSN/NP

University of Pennsylvania BSN/MSN Nursing 2002 
Australia – AHPRA Registered Nurse with Nurse Practitioner
Specialisation in Obstetrics/Gynaecology/Sexual Health

Kathleen is an experienced Nurse Practitioner with a proven track record of assisting clients in finding relief through alternative plant based medications.

With over 25 years experience in women’s health, Kathleen has extensive experience in looking after female veterans who experience chronic pain, anxiety, PTSD and related insomnia (at unacceptably high rates); women experiencing chronic pain associated with endometriosis or other chronic pelvic pain syndromes; sexual health, vulvovaginal pain, pain with intercourse, and pain related to menopause.

After experiencing the positive effects plant based medicine had on patients in the USA, Kathleen undertook the training/education to become a certified cannabis prescriber. After moving to Canberra from the USA, Kathleen became an authorised prescriber in Australia. 

Kathleen is driven by her passion to help patients on their healthcare journey through alternative medication.