Dispensing

We want to ensure our patients receive excellent service, fast prescription fulfillment, speedy delivery and competitive prices.

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Prescription Fulfilment

At Greencare, our priority is to provide safe, compliant, and supportive care for every patient. While you are always free to nominate any pharmacy for dispensing, we have established secure communication channels and approval processes with several experienced pharmacies along the east coast of Australia.

Our goal is not only to ensure your prescription is dispensed safely, but also to make sure you feel supported throughout your treatment journey. By using pharmacies already connected to our systems, your prescription can usually be processed more quickly — saving you time and avoiding the extra steps involved in a transfer.

We work with trusted and respected pharmacies across the country that:

  • Are familiar with our practitioners and the prescribing limits they follow

  • Dispense responsibly in line with all regulatory requirements

  • Maintain stock of required products

  • Provide clear communication and support to patients

  • Offer express delivery options Australia-wide

  • Deliver competitive pricing

These arrangements help ensure your prescription is managed securely and efficiently, while also providing timely dispensing, guidance, and ongoing support as part of your treatment plan.

Pharmacy Transfers

If you wish to transfer your prescription to a different pharmacy, a $99 transfer fee applies. This fee covers:

  • Redaction of your personal and prescribing data

  • Secure setup of the new pharmacy in the TGA portal

  • Sharing and confirming approvals with the new pharmacy

  • Administrative processing and coordination

  • Ongoing communication with the pharmacy

  • Establishing a secure portal for the pharmacy to access approvals and practitioner credentials

Your prescription belongs to you. However, regulatory approvals and practitioner credentials contain confidential practitioner information (such as personal contact details). For this reason, we do not provide approvals directly to patients. Instead, these documents are shared securely with your chosen dispensing pharmacy. This process ensures both practitioner safety and the integrity of your treatment.

Important: To begin a transfer, the Pharmacy Transfer Form must be completed and the $99 transfer fee paid at the time of request.

Please complete the following details and submit this form if you wish for your prescription to be sent to a particular pharmacy. Once your form has been submitted and reviewed, our friendly team will be in touch.

Your form has been submitted and reviewed, our friendly team will be in touch.