Patient Care

We are committed to personalised and comprehensive patient care.

At Greencare Clinics, our commitment to patient care is at the heart of everything we do, and we have a patient-first approach. We strive to create a warm and welcoming environment where patients feel comfortable discussing their concerns, asking questions, and actively participating in their healthcare decisions. 

When you book a telehealth appointment with Greencare Clinics, you can expect the following steps as part of your journey to wellness.

Book your appointment

Speak to our friendly patient care team on 1300 508 888 or conveniently book your appointment online

Receive a reminder SMS

Ahead of your scheduled consultation you will receive a reminder SMS with your appointment details. If you have any questions ahead of your consultation, please call our patient care team on 1300 508 888.

Connect with our practitioners

Your consultation will be a private telehealth appointment with the practitioner via phone. The practitioner will call from a private number, so please ensure you are able to answer the call.

Question you forgot to ask the practitioner?

Please call our friendly patient care team on 1300 508 888 if you have any questions you forgot to ask during your consultation. 

Prescription is sent to the pharmacy

If you receive a prescription during your consultation, your electronic prescription and any required regulatory approvals will be sent to your nominated pharmacy.  

Receive your prescription

The pharmacy will process your prescription, and your medication will be delivered discreetly to your door. 

Follow up call

One month after your initial consultation you are advised to complete a clinical review with your practitioner. A Greencare team member will reach out directly to organise this review.

Ongoing follow-up appointments

 The Greencare team will reach out to you before your scripts expire to determine if you would like to book in a follow-up appointment. 

We ensure our patients are looked after at every step of the way, and the Greencare patient care team is available to answer any questions you have between Monday – Friday from 9am – 5pm.

Your form has been submitted and reviewed, our friendly team will be in touch.

Our Women's Health Medical Expert

Kathleen Kuntz, MSN/NP

University of Pennsylvania BSN/MSN Nursing 2002 
Australia – AHPRA Registered Nurse with Nurse Practitioner
Specialisation in Obstetrics/Gynaecology/Sexual Health

Kathleen is an experienced Nurse Practitioner with a proven track record of assisting clients in finding relief through alternative plant based medications.

With over 25 years experience in women’s health, Kathleen has extensive experience in looking after female veterans who experience chronic pain, anxiety, PTSD and related insomnia (at unacceptably high rates); women experiencing chronic pain associated with endometriosis or other chronic pelvic pain syndromes; sexual health, vulvovaginal pain, pain with intercourse, and pain related to menopause.

After experiencing the positive effects plant based medicine had on patients in the USA, Kathleen undertook the training/education to become a certified cannabis prescriber. After moving to Canberra from the USA, Kathleen became an authorised prescriber in Australia. 

Kathleen is driven by her passion to help patients on their healthcare journey through alternative medication.